Marshall Guo

Marshall Guo's email & phone

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Customer Service Team Lead at Trip.com|Shanghai, China

Position:

Customer Service Team Lead at Trip.com

Location:

Shanghai, China

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Last updated: 2025-11-13
Updated: 2025-11-13

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Work Experience 9 years

Customer Service Team Lead at Trip.com

May 2022 - Current

Senior Customer Service Representative at Booking.com

Mar 2019 - Current

Guest Service Agent at Booking.com

Aug 2017 - Mar 2019

Marshall Guo started working in 2017, then the employee has changed 1 company and 2 jobs. On average, Marshall Guo works for one company for 4 years 2 months.

Education

Keele University

Frequently Asked Questions

What is Marshall Guo's minimum period of employment in the companies?

Marshall Guo's minimum period of employment in various companies is 1 year 7 months.

What is Marshall Guo's average duration of employment for different companies?

On average, Marshall Guo works for one company for 1 year 7 months

What industries has Marshall Guo worked in?

Marshall Guo works in the Internet. Previously, Marshall Guo worked in the Computer Software.

What positions has Marshall Guo held before?

Previously, Marshall Guo worked as a Senior Customer Service Representative, and Guest Service Agent.

How do I contact Marshall Guo?

Marshall Guo's phone number is +86-***-***-8303. Sign up to get contact details.

Who is the President/CEO/Director of the Trip.com?

The President/CEO/Director of the Trip.com is Jiangshan Ma

Who are Marshall Guo's peers at other companies?

Marshall Guo's peers at other companies are Franceska Hoxhaj and Md Rasel Bhuiyan and Vijay Kumar

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Other employees at Trip.com

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Company
Position
Jomel Dayaca
Customer Advisor - Hotel Operations
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Jiangshan Ma
Director of Artificial Intelligence
Jacinta Chen
Senior Product Manager
Jae Marie Fitero
Human Resources Specialist

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