Mapula Makwela

Mapula Makwela: Email & Phone Number

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Information Technology Service Desk Team Lead at NTTDATA|Johannesburg Metropolitan Area, South Africa

Position:

Information Technology Service Desk Team Lead at NTTDATA

Location:

Johannesburg Metropolitan Area, South Africa

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Last updated: 2026-07-10
Updated: 2026-07-10

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Work Experience 19 years

Information Technology Service Desk Team Lead at NTTDATA

Jun 2024 - Current

Service Desk Quality Lead at NTT DATA

Aug 2021 - May 2024

Service Desk Agent at Coca-Cola Beverages Africa

May 2019 - Jul 2021

Service Desk Analyst at PwC

Jun 2016 - Apr 2019

Service Desk Team Lead at Kapsch TrafficCom South Africa

Jun 2011 - May 2016

Service Desk Operator at Electronic Toll Collection (Pty) Ltd

Jun 2011 - Jan 2016

project administrator at iTMaster

May 2008 - Jun 2011

juniior network administrator at Altron

May 2007 - May 2008

Mapula Makwela started working in 2007, then the employee has changed 7 companies and 7 jobs. On average, Mapula Makwela works for one company for 2 years 11 months.

Their professional focus is Active Directory, Analytical Skills, and Business Process Improvement across 3 core areas.

Mapula holds Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certifications.

Education

Bachelor of Commerce at MANCOSA

matric at Northern Academy

Diploma in E-Design at Advance Technology

National Certificate in Information Technology (Network Administration) at Bytes Technology Group Mozambique, Ltd

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SignalHire found verified email addresses for Mapula Makwela, both business and personal. Their business email is m****a@kapsch.net, and personal emails include e*******1@gmail.com.
SignalHire found a verified phone number for Mapula Makwela: +27-***-***-3747.
You can reach Mapula Makwela through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Mapula Makwela has 19 years of professional experience. They have held roles including Service Desk Quality Lead, Service Desk Agent, and Service Desk Analyst at companies such as NTT DATA, Coca-Cola Beverages Africa, and PwC. Their education includes Bachelor of Commerce from MANCOSA, and matric from Northern Academy.
Yes. Mapula Makwela's SignalHire profile was last updated on 10 July 2026, reflecting their current position as Information Technology Service Desk Team Lead at NTTDATA.

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