Luann

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Quality Manager at Capella Sanya Resort|Xi'an, Shaanxi, China

Position:

Quality Manager at Capella Sanya Resort

Location:

Xi'an, Shaanxi, China

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Last updated: 2026-02-10
Updated: 2026-02-10

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Work Experience 19 years

Quality Manager at Capella Sanya Resort

Oct 2018 - Current

Quality Manager/Guest Experience Manager at Sofitel Sanya Leeman Resort

Nov 2016 - Mar 2018

Quality Manager at Sofitel Legend, Sofitel, Grand Mercure and Mercure on Renmin Square

Mar 2015 - Mar 2016

Personal Assistant to Area General Manager of Sofitel Central China at Sofitel Legend, Sofitel, Grand Mercure and Mercure Xian on Renmin Square

Jul 2012 - Mar 2015

Personal Assistant to General Manager & Hotel Manager at Sheraton and Four Points by SheratonShenzhou Peninsula Resort and Spa

Jun 2010 - Jun 2012

Executive Assistant to General Manager and EAM at Le Meridien Shimei Bay Beach Resort & Spa

Oct 2008 - Jun 2010

Personal Assistant to Director of Sales & Marketing at Yalong Bay Golf Club

Mar 2007 - Apr 2008

Luann started working in 2007, then the employee has changed 6 companies and 5 jobs. On average, Luann works for one company for 2 years 6 months.

Their professional focus is Customer Satisfaction, Hotel Management, and Management across 3 core areas.

Education

Bachelor's degree at Xi'an International Studies University

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