Lessie Ou

Lessie Ou: Email & Phone Number

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Reservations Manager at Imperial Hotel, Miri|Miri, Sarawak, Malaysia

Position:

Reservations Manager at Imperial Hotel, Miri

Location:

Miri, Sarawak, Malaysia

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Last updated: 2026-05-16
Updated: 2026-05-16

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Work Experience 15 years

Reservations Manager at Imperial Hotel, Miri

Aug 2022 - Current

Assistant Reservations Manager at Imperial Hotel, Miri

Feb 2018 - Aug 2022

Reservation Supervisor at Imperial Hotel, Miri

Feb 2014 - Feb 2018

Operator / Reservation Clerk at Imperial Hotel, Miri

Feb 2011 - Feb 2014

Lessie Ou started working in 2011, then the employee has changed 3 jobs. On average, Lessie Ou works for one company for 3 years 10 months.

Their professional focus is Customer Experience, Customer Loyalty, and Customer Relationship Management (CRM) across 3 core areas.

Education

Diploma at Maxcel Institute of Management

Skills

Front Office Operations, Customer Service, Operations Management, Hospitality Industry, Hotel Management, Reservations, Customer Experience, Data Entry, Hospitality, Customer Relationship Management (CRM), Microsoft PowerPoint, Customer Loyalty, Tourism

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