L

Lalitha's email & phone

Position:Assistant Manager - call center at Metropolis Healthcare Limited
Experience:16 years
Location:Chennai, Tamil Nadu, India

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Work Experience

Assistant Manager - call center at Metropolis Healthcare Limited

Apr 2023 - Current

Team leader call center at Sterling Holiday Resorts Limited

Oct 2022 - Apr 2023

Senior Executive - Customer Engagement at Sterling Holiday Resorts Limited

May 2018 - Sep 2022

Customer Engagement Executive at Sterling Holiday Resorts Limited

Dec 2015 - Apr 2018

Customer Care Executive at Adecco

Dec 2012 - Dec 2013

Customer Interaction Executive at Reliance Bpo Private Limited

Jun 2011 - Sep 2012

Customer Service Executive ( CSE ) at Reliance Bpo Private Limited

Sep 2010 - May 2011

Lalitha started working in 2010, then the employee has changed 3 companies and 6 jobs. On average, Lalitha works for one company for 1 year 10 months.

Education

Bachelor of Computer Applications at University of Madras

Diploma of Education at Aalim Muhammed Salegh Polytechnic College - Official

10th Grade at Kendriya Vidyalaya

Master of Business Administration - MBA at University of Madras

Skills

Retention Management, Multitasking, Easily Adaptable, Conflict Resolution, Strategic Thinking, Time Management, Customer Engagement, Customer Service Representatives, Team Motivation, Customer Acquisition, Customer Relationship Management (CRM), Customer Escalation Management, Walk-ins, Interpersonal Skills, Communication, Receptionist Duties, Contact Centers, Strategic Planning, Customer Experience, Problem Solving, Customer Contact, Customer Service, Customer Retention, Back-end Operations, Channel Engagement, Leadership, Customer Support, Customer Satisfaction, Public Speaking, Strategic Communications, Team Management, Decision-Making

Frequently Asked Questions

What is Lalitha's minimum period of employment in the companies?

Lalitha's minimum period of employment in various companies is 6 months.

What is Lalitha's average duration of employment for different companies?

On average, Lalitha works for one company for 1 year 8 months

What industries has Lalitha worked in?

Lalitha worked in the Hospitality, and Staffing and Recruiting, and Telecommunications.

What positions has Lalitha held before?

Previously, Lalitha worked as a Team leader call center, and Senior Executive - Customer Engagement, and Customer Engagement Executive, and Customer Care Executive, and Customer Interaction Executive.

How do I contact Lalitha?

Lalitha's email address is ***@gmail.com, phone number is +91-***-***-7115. Sign up to get contact details.

Lalitha Namesakes

Name
Company
Position
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Clinical Data Manager

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