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Kimberly Cisek's email & phone

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Vice President Global Contact Centers and Service Recovery at American Airlines|Dallas-Fort Worth Metroplex, United States

Position:

Vice President Global Contact Centers and Service Recovery at American Airlines

Location:

Dallas-Fort Worth Metroplex, United States

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Last updated: 2025-09-22
Updated: 2025-09-22

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Work Experience 21 years

Vice President Global Contact Centers and Service Recovery at American Airlines

Jun 2025 - Current

Vice President Customer Experience and Product Management at American Airlines

Oct 2022 - Sep 2025

Managing Director Customer Experience Innovation & Delivery at American Airlines

Feb 2019 - Oct 2022

Director Of Customer Relations at American Airlines

Feb 2017 - Feb 2019

Sr. Manager Reservations Planning and Analysis at American Airlines

May 2014 - Feb 2017

Manager - Reservations Systems and Procedures at US Airways (now American Airlines)

Apr 2013 - May 2014

Manager - Call Center Automation at US Airways (now American Airlines)

Nov 2011 - Apr 2013

Sr. Analyst - Corporate Finance/Treasury at US Airways

Jun 2010 - Nov 2011

Sr. Analyst - Division Finance at US Airways

May 2005 - May 2010

Kimberly Cisek started working in 2005, then the employee has changed 2 companies and 8 jobs. On average, Kimberly Cisek works for one company for 2 years 4 months.

Education

MBA at Arizona State University, W. P. Carey School of Business

B.S. at W. P. Carey School of Business – Arizona State University

Frequently Asked Questions

What is Kimberly Cisek's minimum period of employment in the companies?

Kimberly Cisek's minimum period of employment in various companies is 1 year 1 month.

What is Kimberly Cisek's average duration of employment for different companies?

On average, Kimberly Cisek works for one company for 2 years 6 months

What industries has Kimberly Cisek worked in?

Kimberly Cisek works in the Airlines/Aviation.

What positions has Kimberly Cisek held before?

Previously, Kimberly Cisek worked as a Vice President Customer Experience and Product Management, and Managing Director Customer Experience Innovation & Delivery, and Director Of Customer Relations, and Sr. Manager Reservations Planning and Analysis, and Manager - Reservations Systems and Procedures.

How do I contact Kimberly Cisek?

Kimberly Cisek's phone number is +1-***-***-0753. Sign up to get contact details.

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