Joy Cañeda: Email & Phone Number

Associate Tech Support Manager at Optum|Philippines

Position:

Associate Tech Support Manager at Optum

Location:

Philippines

View Joy Cañeda's Email

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Last updated: 2026-08-20

Updated: 2026-08-20

Found email addresses for Joy Cañeda:

Business emails:

j********a@optum.com

Found phone for Joy Cañeda:

+63-***-***-9527

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Work Experience 20 years

Associate Tech Support Manager at Optum

May 2024 - Current

Senior Technical Support Analyst at Optum Global Solution

May 2020 - Current

Microsoft 365 Support Ambassador at Rhipe Philippines Inc.

Dec 2019 - May 2020

Service Support Analyst (Pandora APAC, Americas and EMEA Region) at NNIT

Aug 2017 - Nov 2019

IT Helpdesk Analyst at Atos

Feb 2015 - Aug 2017

Supervisor at TP

Feb 2008 - Mar 2015

Technical, Activation/Billing and Escalation Support Representative (Bigpond/Verizon) at TP

Feb 2008 - Jul 2013

Technical Support Representative at Advanced Contact Solution

May 2007 - Dec 2007

Sales and Marketing Assistant at Tupperware Philippines

May 2006 - Nov 2006

Joy Cañeda started working in 2006, then the employee has changed 7 companies and 8 jobs. On average, Joy Cañeda works for one company for 3 years.

Their professional focus is Active Directory, Call Centers, and Coaching across 3 core areas.

Joy holds ITIL 2011 Foundation Certified certifications.

Education

Computer Engineering Technology at Technological University of the Philippines

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