Jon Mitchell: Email & Phone Number

Work Experience 46 years

VP Customer Operations at Stealth Startup (Confidential SaaS Platform)

Jan 2024 - Current

Sr. Director Support and Operations at Gametime

Aug 2019 - Nov 2023

Director of Customer Experience at Kare Knowledgeware

Dec 2017 - Jul 2019

Head of Support at Robinhood

Jun 2017 - Dec 2017

Founder/Principal at Serious CX

Dec 2010 - Jun 2017

Sr. Director of Customer Care at Anki

Jun 2013 - Mar 2016

Sr. Director of Operations at Techshed

Mar 2012 - Jun 2013

Director of Business Planning & Operations at Yahoo

Jan 2010 - Mar 2012

Sr. Manager Global Customer Care at Apple

Nov 2008 - Jan 2010

Director of Global Customer Support at Logitech

Jan 2004 - Nov 2008

Director of Customer Support at Roxio, Inc

Jun 2001 - Dec 2003

Director of Customer Operations at Liquid Audio

Jun 1999 - Jun 2001

Sr. Manager Technical Support at Verizon Business

Sep 1997 - Jun 1999

Broadcast Operations Consultant at Globo

Jan 1996 - Jan 1998

Sr. Manager, LatAm Customer Operations at Avid

Jan 1994 - Dec 1997

Sr. Manager, Customer Operations at Avid

Nov 1986 - Dec 1993

Producer, Assignment Editor, Photographer at Various Television Stations

Jan 1980 - Jan 1986

Jon is proficient in English and Portuguese. Their professional focus is Acquisition Integration, Analytics, and Artificial Intelligence (AI) across 3 core areas.

Jon holds What Is Generative AI? and National "D"​ license certifications.