John

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Technical Product Support Engineer II at Equinix|San Jose, California, United States

Position:

Technical Product Support Engineer II at Equinix

Location:

San Jose, California, United States

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Last updated: 2024-07-18
Updated: 2024-07-18

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Work Experience 31 years

Technical Product Support Engineer II at Equinix

Jul 2014 - Current

Provisioning Manager at ServiceNow

Mar 2013 - Jul 2014

Global Program Manager at Telstra

Oct 2011 - Mar 2013

Customer Care Manager at Level 3 Communications

Jan 2010 - Oct 2011

Sales Engineer at Level 3 Communications

Jan 2008 - Jan 2009

Customer Project Manager at Level 3 Communications

Jan 2007 - Jan 2008

Provisioner/ Technician at Level 3 Communications

Jan 2003 - Jan 2007

Network Engineer at Verizon

Jan 2000 - Jan 2003

Data Support Engineer at Worldcom, Inc.

Jan 1999 - Jan 2000

Technical Service Specialist at Verizon Business

Jan 1995 - Jan 1999

John started working in 1995, then the employee has changed 6 companies and 9 jobs. On average, John works for one company for 3 years 1 month.

Their professional focus is Agile Project Management, Call Centers, and Co-location across 3 core areas.

Education

Master of Science - MS at Golden Gate University

Bachelor of Science - BS at California State University-Sacramento

Associate of Arts - AA at Solano Community College

Diploma at Fairfield High School

Skills

Life Skills, VoIP, Service Delivery Management, Agile Project Management, Managed Services, Telecommunications, Public Relations, WAN, Network Engineering, Ethernet, Project Management, MPLS, Public Speaking, Computer Network Operations, Data Center, Co-location, Call Centers, Teaching, Teamwork, IP, Small Business Management, Global Account Development, Leadership, Customer Relationship Management (CRM), Service Delivery, T1, Microsoft Office, Personal Development, Time Management, Colocation, Nonprofit Management, Voice over IP (VoIP), Provisioning, Executive Leadership, Optical Fiber, Multiprotocol Label Switching (MPLS), Communication, Networking, Customer Service, Maintenance & Repair, Pre-sales

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Director
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Director
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Ankit Garg
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Jai Ezekiel Siapno
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Jason Smilonich
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Alma Constantino
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atik kadri
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Sanjeevan Srikrishnan
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