J

John McCarthy's email & phone

Position:Member, Board of Advisors at SuccessKPI
Experience:29 years
Location:Greater Boston, United States

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Work Experience

Member, Board of Advisors at SuccessKPI

Mar 2024 - Current

Member, Board of Advisors at Truiem

Jan 2024 - Current

Principal at Crosscheck Consulting Services

Jan 2023 - Current

Chief Operating Officer at CallCabinet

Aug 2022 - Jan 2023

Advisor at ATSG

Jul 2021 - Jul 2022

President, Professional Services Division at ATSG

Oct 2019 - Jul 2021

CEO at SHOREGROUP SOLUTIONS LLC

Aug 2015 - Nov 2019

Senior Vice President, Sales at SHOREGROUP SOLUTIONS LLC

Aug 2008 - Aug 2015

V.P., Sales at Whaleback Systems

Feb 2006 - Jan 2007

VP, Woldwide Sales - Voice Management Solutions at CA Technologies

Jan 2005 - Jan 2006

Vice President, Voice Products at Concord Communications

Jan 2005 - Jan 2006

President, CEO at Vitel Software

Feb 2002 - Jan 2005

VP, Worldwide Sales and Business Development at MetraTech Corporation

Aug 1999 - Aug 2001

VP, North American Sales at GeoTel Communications

Aug 1997 - Jul 1999

John McCarthy started working in 1997, then the employee has changed 11 companies and 12 jobs. On average, John McCarthy works for one company for 2 years 3 months.

Education

BS at Providence College

Current Company Information SuccessKPI

Name: SuccessKPI

Speciality: Contact Center Analytics, Contact Center Intelligence, Contact Center Quality Assurance, Call Center Quality Assurance, Speech Analytics, Agent Performance & Coaching, Agent Assist, FedRAMP Contact Center Solution, Customer Experience Journey, Speech & Text Analytics, Contact Center Automation, Contact Center AI, Voice of the Customer, Single Source of Truth, Contact Center Cloud Migration, SaaS, Artificial Intelligence, Business Intelligence for Contact Center, Sentiment Analytics

Location: Chantilly, VA, United States

Employees: 100-200

Description: SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service...

Frequently Asked Questions

What is John McCarthy's minimum period of employment in the companies?

John McCarthy's minimum period of employment in various companies is 5 months.

What is John McCarthy's average duration of employment for different companies?

On average, John McCarthy works for one company for 2 years 2 months

What industries has John McCarthy worked in?

John McCarthy works in the Information Technology and Services. Previously, John McCarthy worked in the Telecommunications, and Computer Software.

What positions has John McCarthy held before?

Previously, John McCarthy worked as a Member, Board of Advisors, and Principal, and Chief Operating Officer, and Advisor, and President, Professional Services Division.

How do I contact John McCarthy?

John McCarthy's email address is j***********y@successkpi.com, phone number is +1-***-***-3373. Sign up to get contact details.

Who are John McCarthy's peers at other companies?

John McCarthy's peers at other companies are John McCarthy

John McCarthy Namesakes

Name
Company
Position
J
People First Supports Coordination
Supports Coordinator

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Operation Engineer
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Associate Support Engineer

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