John Jhemel Aplaca

John Jhemel Aplaca: Email & Phone Number

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Workforce Management Analyst at Carelon Global Solutions Philippines|Manila, National Capital Region, Philippines

Position:

Workforce Management Analyst at Carelon Global Solutions Philippines

Location:

Manila, National Capital Region, Philippines

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Last updated: 2026-07-08
Updated: 2026-07-08

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Work Experience 7 years

Workforce Management Analyst at Carelon Global Solutions Philippines

Apr 2024 - Current

Real Time Analyst at ibex

Jul 2020 - Dec 2023

Senior Real time Analyst at ibex

Feb 2023 - Sep 2023

Technical Support Representative at ibex

May 2019 - Jul 2020

John Jhemel Aplaca started working in 2019, then the employee has changed 1 company and 3 jobs. On average, John Jhemel Aplaca works for one company for 1 year 10 months.

Their professional focus is Artificial Intelligence (AI), Customer Service Representatives, and Customer Support across 3 core areas.

John holds AI in the Workplace, Digital Fluency for Associates, and Embracing Risk and Learning from Setbacks with AI Projects certifications.

Education

Senior high School at Metropolitan Homoeopathic Medical College & Hospital

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