Jay Ricacho

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Senior Instructional Designer at Optum|Taguig, National Capital Region, Philippines

Position:

Senior Instructional Designer at Optum

Location:

Taguig, National Capital Region, Philippines

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Last updated: 2026-05-13
Updated: 2026-05-13

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Work Experience 14 years

Senior Instructional Designer at Optum

Jun 2025 - Current

Instructional Designer at iQor Philippines

Nov 2023 - Jul 2025

Global Learning at iQor Philippines

Nov 2023 - Jul 2025

Instructional Designer at Foundever

Oct 2012 - Nov 2023

Jay Ricacho started working in 2012, then the employee has changed 2 companies and 2 jobs. On average, Jay Ricacho works for one company for 3 years 10 months.

Education

University of the Philippines

Skills

Sales Effectiveness, Design Thinking, EVOLVE, Customer Loyalty, Customer Service Management, Data Analysis, Generative AI, Analytical Skills, Generative AI Tools, Customer Support, Problem Solving, People Development, Change Management, Blended Learning, Colibri, Teamwork, E-Learning, Training & Development, Employee Engagement, Machine Learning, Customer Service, Active Learning, Training Delivery, Customer Experience Management, Large Language Models (LLM), Strategy, Leadership, Facilitation, Artificial Intelligence (AI), Project Management, Quality Assurance, Strategic Partnerships, Organizational Development, Customer Experience, Artificial Intelligence for Business, Conversational AI, Driving Results, Leadership Development, ChatGPT, Decision-Making, Communication, Instructional Design, Customer Management, SCORM, Training, Coaching, Prompt Engineering, Google Analytics

Frequently Asked Questions

What is Jay Ricacho's email address?

SignalHire found a verified business email address for Jay Ricacho: r*******j@optum.com.

What is Jay Ricacho's phone number?

SignalHire found a verified phone number for Jay Ricacho: +63-***-***-0177.

How do I contact Jay Ricacho at Optum?

You can reach Jay Ricacho through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Jay Ricacho's professional background?

Jay Ricacho has 14 years of professional experience. They have held roles including Instructional Designer, Global Learning, and Instructional Designer at companies such as iQor Philippines, iQor Philippines, and Foundever. Their education includes University of the Philippines.

Is Jay Ricacho's contact information up to date?

Yes. Jay Ricacho's SignalHire profile was last updated on 13 May 2026, reflecting their current position as Senior Instructional Designer at Optum in Eden Prairie , MN, United States.

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