Ilse Ford

Ilse Ford: Email & Phone Number

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Customer Experience Insights Specialist at Absa Group|City of Johannesburg, Gauteng, South Africa

Position:

Customer Experience Insights Specialist at Absa Group

Location:

City of Johannesburg, Gauteng, South Africa

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Last updated: 2026-06-06
Updated: 2026-06-06

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Work Experience 20 years

Customer Experience Insights Specialist at Absa Group

Mar 2025 - Current

Performance Coach at Absa Group

Sep 2015 - Feb 2025

Credit Specialist at Barclays

Sep 2011 - Aug 2015

Technical Support Consultant at Absa Group

Jan 2011 - Aug 2011

Functional Authority Consultant at Absa Group

Aug 2009 - Dec 2010

Credit Risk Analyst at Absa Group

Jul 2007 - Jul 2009

Sales Specialist at Absa Group

Jun 2006 - Jun 2007

Ilse Ford started working in 2006, then the employee has changed 1 company and 6 jobs. On average, Ilse Ford works for one company for 2 years 9 months.

Their professional focus is Change Management, Coaching, and Communication across 3 core areas.

Ilse holds Service Metrics for Customer Service, Employee Experience, and Public Speaking Foundations (2012) certifications.

Education

Bachelor's degree at MANCOSA

University of Pretoria/Universiteit van Pretoria

Higher National Diploma at Bank Seta

Coaching Accreditation at GIBS Business School (Gordon Institute of Business Science)

Vocational Learning Absa

University of South Africa/Universiteit van Suid-Afrika

Recognition of Prior Learning

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