Ibrahim Midian

Ibrahim Midian: Email & Phone Number

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Business Excellence, Operations Manager at TDCX|Singapore

Position:

Business Excellence, Operations Manager at TDCX

Location:

Singapore

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Last updated: 2026-06-24
Updated: 2026-06-24

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Work Experience 22 years

Business Excellence, Operations Manager at TDCX

Feb 2024 - Current

Operations Manager and Site Lead at TDCX

Oct 2020 - Jan 2024

Senior Training Executive at TDCX

Sep 2018 - Sep 2020

Business Improvement Senior Executive at Singtel

Jan 2013 - Aug 2018

Social Media Relations Executive at Singtel

May 2011 - Dec 2012

Customer Relations Executive at Singtel

Sep 2009 - Apr 2011

Supervisor for Customer Service and Sales Support at MOTORWORLD GROUP PTE LTD

May 2008 - Jul 2009

Feedback Management Consultant at Premier Taxis

Sep 2007 - Mar 2008

Customer Care Consultant at StarHub

Jan 2004 - Sep 2007

Ibrahim Midian started working in 2004, then the employee has changed 4 companies and 8 jobs. On average, Ibrahim Midian works for one company for 2 years 5 months.

Ibrahim is proficient in English, Malay, and Tamil. Their professional focus is Administrative Management, Analytical Skills, and Auditing across 3 core areas.

Ibrahim holds Leading Organizations in Disruptive Times and Certified COPC Customer Experience Implementation Leader certifications and has been awarded CCAS, Best Contact Centre Trainer of the Year 2019 - Silver, Top Customer Fronting Support Team Leader – Silver, and Top Quality Scorer 2011

Education

Diploma of Education at Ngee Ann Polytechnic

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