Heather Acken

Heather Acken: Email & Phone Number

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Change Manager at The Standard|Colorado Springs, Colorado, United States

Position:

Change Manager at The Standard

Location:

Colorado Springs, Colorado, United States

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Last updated: 2026-06-30
Updated: 2026-06-30

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Work Experience 13 years

Change Manager at The Standard

Aug 2025 - Current

Change Management Lead at USAA

Feb 2018 - May 2025

Business Advisor at USAA

Nov 2016 - Feb 2018

Specialized Member Services Manager at USAA

Oct 2013 - Nov 2016

Heather Acken started working in 2013, then the employee has changed 1 company and 3 jobs. On average, Heather Acken works for one company for 3 years 2 months.

Their professional focus is Artificial Intelligence (AI), Artificial Intelligence for Business, and Business Process Improvement across 3 core areas.

Heather holds Artificial Intelligence: Implications for Business Strategy, Master Change Management Professional, and Master Change Management Professional ™ (MCMP™) certifications.

Education

MIT Sloan School of Management

Bachelor of Fine Arts - BFA at Purchase College, SUNY

Master of Arts - MA at Webster University

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