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Grace Chang's email & phone

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Head of Customer Experience at Verizon|West Lafayette, Indiana, United States

Position:

Head of Customer Experience at Verizon

Location:

West Lafayette, Indiana, United States

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Last updated: 2025-09-24
Updated: 2025-09-24

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Work Experience 28 years

Head of Customer Experience at Verizon

Jan 2025 - Current

Customer Experience Senior Manager at Visible

Aug 2021 - Jan 2025

General Manager, Digital Platform Delivery and Operations at MTN

Jul 2020 - Jun 2021

Consultant (to Chief Digital Officer) at MTN

May 2020 - Jul 2020

Senior Manager of Products at MTN

Jun 2014 - May 2019

Manager of Consumer Products & Services at RighTel

Apr 2013 - Jun 2014

Senior VAS Expert at RighTel

Oct 2012 - Apr 2013

Business Program Manager at HP

Dec 2004 - Aug 2006

Technical Consultant at HP

May 2003 - Dec 2004

Software Engineer at HP

May 2000 - May 2003

Research Scientist at HP Labs

Oct 1998 - May 2000

Grace Chang started working in 1998, then the employee has changed 5 companies and 10 jobs. On average, Grace Chang works for one company for 1 year 10 months.

Education

PhD at University of California, Berkeley

BS at Massachusetts Institute of Technology

Frequently Asked Questions

What is Grace Chang's minimum period of employment in the companies?

Grace Chang's minimum period of employment in various companies is 2 months.

What is Grace Chang's average duration of employment for different companies?

On average, Grace Chang works for one company for 1 year 11 months

What industries has Grace Chang worked in?

Grace Chang works in the Information Technology and Services. Previously, Grace Chang worked in the Telecommunications.

What positions has Grace Chang held before?

Previously, Grace Chang worked as a Customer Experience Senior Manager, and General Manager, Digital Platform Delivery and Operations, and Consultant (to Chief Digital Officer), and Senior Manager of Products, and Manager of Consumer Products & Services.

How do I contact Grace Chang?

Grace Chang's phone number is +1-323-***-**53. Sign up to get contact details.

Who is the Chairman & CEO of the Verizon?

The Chairman & CEO of the Verizon is Hans Vestberg

Who are Grace Chang's peers at other companies?

Grace Chang's peers at other companies are Elizabeth McLaughlin and Carolyn Dawkins and SEEMA RATHOD

Grace Chang Namesakes

Name
Company
Position
Head Hunter companyG
Head Hunter company
Consultant
UrbanGlassG
Front Desk Receptionist
Bethelink Consulting SystemG
Bethelink Consulting System
Client manager

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