Fernando De Régules

Fernando De Régules: Email & Phone Number

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Customer Success & Quality Assurance at AXA Partners|Álvaro Obregón, Mexico City

Position:

Customer Success & Quality Assurance at AXA Partners

Location:

Álvaro Obregón, Mexico City

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Last updated: 2026-05-26
Updated: 2026-05-26

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Work Experience 18 years

Customer Success & Quality Assurance at AXA Partners

Nov 2023 - Current

Customer experience & Quality Assurance at inter.mx

Jun 2022 - Nov 2023

Customer experience & Quality Assurance at Interproteccion

Nov 2020 - Jun 2022

Coordinador de mejora de procesos at Hoteles City

Dec 2018 - Mar 2020

Analista de mejora de procesos at Hoteles City

Nov 2017 - Dec 2018

Analista de calidad at Hoteles City

Apr 2017 - Nov 2017

Auditor calidad y servicio at Alsea

Apr 2016 - Apr 2017

Coordinador de aseguramiento de la calidad y ventas at Ortopédicos Neyra

Oct 2015 - Apr 2016

Supervisor regional de calidad y servicio at Perros Y Burros

May 2010 - Oct 2015

Supervisor de Call Center at Vacaciones mundiales

Apr 2008 - May 2010

Fernando De Régules started working in 2008, then the employee has changed 7 companies and 8 jobs. On average, Fernando De Régules works for one company for 1 year 9 months.

Their professional focus is 5S, Análisis, and Análisis de causa raíz across 3 core areas.

Fernando holds Fundamentos de la gestión de calidad, Normas de calidad en el servicio de atención al cliente, and Prompt Engineering: Aprende a hablar con una inteligencia artificial generativa certifications and has been awarded Mejor Contribución Tecnológica, Sector In Company. " Conectividad Virtual, un Concepto Hecho Realidad” Plata, Mejor Estrategia de Servicio a Clientes/Ciudadanos. "Transformando la Experiencia en el Servicio en Momentos Únicos". Plata, and Mejor Estrategia de Ventas, Sector In Company. "A un Whatsapp de tu Próxima Reserva". Bronce

Education

Licenciatura at Universidad Latinoamericana, S.C.

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