Felipe Vasconcelos

Felipe Vasconcelos: Email & Phone Number

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Customer Support Specialist at Smarter Contact|Brazil

Position:

Customer Support Specialist at Smarter Contact

Location:

Brazil

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Last updated: 2026-08-03
Updated: 2026-08-03

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Work Experience 8 years

Customer Support Specialist at Smarter Contact

Jun 2026 - Current

Client Support Analyst at Q4

Aug 2025 - Jun 2026

Customer Support Specialist at UserGuiding

Dec 2022 - May 2025

Back Office Analyst at Loft

Jul 2022 - Sep 2022

CX Analyst at Loft

Aug 2021 - Jun 2022

Technical Escalation POC at TP

Jun 2021 - Jul 2021

Bilingual Operations Support at TP

Mar 2021 - Jun 2021

Interim Bilingual Supervisor at TP

Jan 2021 - Mar 2021

Bilingual Operations Support at TP

Oct 2019 - Jan 2021

Interim Bilingual Operation Support at TP

Sep 2019 - Oct 2019

Interaction Expert at TP

Dec 2018 - Sep 2019

Felipe Vasconcelos started working in 2018, then the employee has changed 4 companies and 8 jobs. On average, Felipe Vasconcelos works for one company for 8 months.

Their professional focus is Atendimento ao Cliente, Banco de dados, and C across 3 core areas.

Felipe holds EF SET English Certificate 81/100 (C2 Proficient), Produto Mínimo Viável, and Introdução ao Customer Experience certifications.

Education

Bachelor Degree at Universidade Federal do Rio Grande do Norte

Felipe Vasconcelos Namesakes

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Felipe Vasconcelos
Analista Cloud Pleno / Engenheiro de Software (SRE / DevOps)
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Felipe Vasconcelos
Incident Response Analyst
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Felipe Vasconcelos
Software Developer
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