ERICKA: Email & Phone Number

Sr Manager of Risk and Governance - ITSM at HSBC|Toluca Metropolitan Area, Mexico

Position:

Sr Manager of Risk and Governance - ITSM at HSBC

Location:

Toluca Metropolitan Area, Mexico

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Last updated: 2026-08-22

Updated: 2026-08-22

Found email addresses for ERICKA:

Business emails:

e*****_@hsbc.com

Found phone for ERICKA:

+52-***-***-5754

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Work Experience 21 years

Sr Manager of Risk and Governance - ITSM at HSBC

Mar 2025 - Current

Sr Manager of Command Centre Ops and Monitoring at HSBC

Dec 2021 - Mar 2025

Head of Data Centre and Operations MX and LAM at HSBC

Oct 2019 - Dec 2021

Sr. Manager of Data Centre and Service Resilience at HSBC

Mar 2016 - Oct 2019

Engagement Manager of Critical Services Consultancy at HSBC

Mar 2015 - Mar 2016

IT Service Assurance & Acceptance Leader at HSBC

Mar 2013 - Mar 2015

Manager of Client Services and Support at HSBC

Mar 2010 - Mar 2013

Engineer of Infrastructure Support at HSBC

Mar 2008 - Mar 2010

Engineer of PC & Support at HSBC

May 2005 - Mar 2008

ERICKA started working in 2005, then the employee has changed 8 jobs. On average, ERICKA works for one company for 2 years 5 months.

ERICKA holds AI Foundation, Generative AI Leader Certification, and Cloud Digital Leader Certification certifications.

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