Emmanuel

Emmanuel: Email & Phone Number

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Process Manager | ServiceNow | ITSM at Scotiabank|Canada

Position:

Process Manager | ServiceNow | ITSM at Scotiabank

Location:

Canada

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Last updated: 2026-06-20
Updated: 2026-06-20

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Work Experience 13 years

Process Manager | ServiceNow | ITSM at Scotiabank

Nov 2024 - Current

Business Process Consultant at Investment Planning Counsel

Mar 2023 - Apr 2024

Senior Business Process Consultant at Solution Community

Oct 2021 - Feb 2023

Senior Business Process Analyst at AI-Prometheus

May 2020 - Aug 2021

Senior Business Process Consultant at Daniel Roe Limited UK

Jul 2017 - Apr 2021

Business Analyst at Saga plc.

Mar 2016 - Sep 2016

Business Analyst at Unclocks Technologies

Apr 2014 - Mar 2016

User Researcher at cQuest Research and Consulting

Mar 2013 - Oct 2013

Emmanuel started working in 2013, then the employee has changed 7 companies and 5 jobs. On average, Emmanuel works for one company for 1 year 6 months.

Their professional focus is Agile & Waterfall Methodologies, Agile Methodologies, and Behavior-Driven Development (BDD) across 3 core areas.

Emmanuel holds Enterprise Design Thinking, Design Thinking, and RPA Business Analysis Fundamentals certifications.

Education

Master of Business Administration at University of Southern Indiana

Bridge Training Program at Ryerson University

University of Toronto

Sofia University St. Kliment Ohridski

JNU

Mini-MBA at International Business Management Institute (IBMI)

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