Em Kuo

Em Kuo: Email & Phone Number

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Senior Manager, Product Management, Conversational AI at Capital One|New York, New York, United States

Position:

Senior Manager, Product Management, Conversational AI at Capital One

Location:

New York, New York, United States

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Last updated: 2026-05-04
Updated: 2026-05-04

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Work Experience 11 years

Senior Manager, Product Management, Conversational AI at Capital One

Feb 2026 - Current

Group Product Manager, New Verticals / New Business Models at Decathlon

Dec 2023 - Dec 2025

Head of Digital Consumer Experience, New Ventures (Circularity) at Nike

Feb 2023 - Dec 2023

Lead Digital Product Manager, AI-Powered Customer Support Platforms (Agent Tools, Chat, CRM) at Nike

Sep 2022 - Dec 2023

Senior Digital Product Manager (Product Strategy | Circularity, Repair and Care) at Nike

Jun 2021 - Sep 2022

Product, Customer Desirability - High-Growth Series C Startup at Tovala

Nov 2020 - Jun 2021

Outbound Product Manager / Growth Product Marketing Lead | Prime Now, New Verticals at Amazon

Nov 2018 - Sep 2020

Vendor Manager, Retail Hardlines at Amazon

Apr 2017 - Nov 2018

Go-To-Market Media Strategist (via OMD) at The Walt Disney Studios

Nov 2015 - Apr 2017

Em Kuo started working in 2015, then the employee has changed 5 companies and 8 jobs. On average, Em Kuo works for one company for 1 year 3 months.

Their professional focus is Agile Methodologies, Change Management, and Chinese across 3 core areas.

Education

Master of Business Administration - MBA at Northwestern University - Kellogg School of Management

M.S. in Design Innovation, Segal Design Institute of McCormick School of Engineering (MMM Program) at Northwestern University

Bachelor of Arts (B.A.) at Duke University

Frequently Asked Questions

What is Em Kuo's email address?

SignalHire found a verified business email address for Em Kuo: e**o@capitalone.com.

What is Em Kuo's phone number?

SignalHire found a verified phone number for Em Kuo: +1-***-***-5384.

How do I contact Em Kuo at Capital One?

You can reach Em Kuo through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Em Kuo's professional background?

Em Kuo has 11 years of professional experience. They have held roles including Group Product Manager, New Verticals / New Business Models, Head of Digital Consumer Experience, New Ventures (Circularity), and Lead Digital Product Manager, AI-Powered Customer Support Platforms (Agent Tools, Chat, CRM) at companies such as Decathlon, Nike, and Nike. Their education includes Master of Business Administration - MBA from Northwestern University - Kellogg School of Management, and M.S. in Design Innovation, Segal Design Institute of McCormick School of Engineering (MMM Program) from Northwestern University.

Is Em Kuo's contact information up to date?

Yes. Em Kuo's SignalHire profile was last updated on 4 May 2026, reflecting their current position as Senior Manager, Product Management, Conversational AI at Capital One in McLean, Va, United States.

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