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Dinesh Kumar's email & phone

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User Experience Manager at HCLTech
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Location

Chennai, Tamil Nadu, India

Work Experience 23 years

User Experience Manager at HCLTech

Jul 2024 - Current

Service Delivery Manager at HCLTech

Sep 2006 - Oct 2024

Senior Help Desk Engineer at Sutherland

Jan 2003 - Apr 2006

Dinesh Kumar started working in 2003, then the employee has changed 2 companies and 2 jobs. On average, Dinesh Kumar works for one company for 7 years 8 months.

Education

Bachelor of Computer Applications at Annamalai University

Skills

Transition Management, Operations Administration, Planning Budgeting & Forecasting, Change Management, Budgeting, Process Improvement, Microsoft Outlook, Leadership, Executive Leadership, Professional Communication, Third-Party Vendor Management, Systrack , Sales, Self-confidence, Leadership Communication, IT Management, Microsoft Office, Microsoft Excel, Driving Results, Microsoft Teams, Cost Savings, Customer Service Operations, Help Desk Support, Deskside, AI Productivity, People Development, SLA, Microsoft PowerPoint, Customer Relationship Management (CRM), Field Operations, Internal Audits, Call Center Development, Media Relations, AI for Business Analysis, Service Delivery Management, Customer Service, Project Management, IT Management Monitoring, IT Infrastructure Management, Office 365, Microsoft Azure, Nexthink , Service Improvement Plans, Service Delivery, Microsoft Word, IT Service Delivery, Vendor Negotiation, Incident Management, Communication, User Experience (UX), Field Service, Microsoft Copilot, Revenue Analysis, BPO, IT Operations, IT Transformation, Project Delivery, Prompt Engineering, Team Management, Contact Centers, AI Prompting, People Management, Operational Excellence, Digital Transformation, Service Desk, IT Service Management, Microsoft 365, Digital Strategy, Resource Management, Customer Satisfaction, Operations Management, Automation, Artificial Intelligence for Business, High Performance Cultures, Data Analysis, Strategic Leadership, Management, IT Strategy, Business Intelligence Tools, IT Governance

Frequently Asked Questions

What is Dinesh Kumar's minimum period of employment in the companies?

Dinesh Kumar's minimum period of employment in various companies is 3 years 3 months.

What is Dinesh Kumar's average duration of employment for different companies?

On average, Dinesh Kumar works for one company for 10 years 8 months

What industries has Dinesh Kumar worked in?

Dinesh Kumar works in the Information Technology and Services.

What positions has Dinesh Kumar held before?

Previously, Dinesh Kumar worked as a Service Delivery Manager, and Senior Help Desk Engineer.

How do I contact Dinesh Kumar?

Dinesh Kumar's email address is **@hcltech.com, phone number is +91-***-***-2339. Sign up to get contact details.

Who are Dinesh Kumar's peers at other companies?

Dinesh Kumar's peers at other companies are Tejaswi Nagarjuna Akula and Ashok Mohan and Siddhi Veera

Dinesh Kumar Namesakes

Name
Company
Position
D
Water Treatment Manager
D
D3itsolutions
Founder & CEO
D
Eanqa engineering
Quantity Surveyor

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Position
R
Quality Assurance Specialist
N
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D
Senior Analyst

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