Derek Mak

Derek Mak: Email & Phone Number

Opt-Out
Head of Customer Experience at Samsung Electronics|Hong Kong SAR

Position:

Head of Customer Experience at Samsung Electronics

Location:

Hong Kong SAR

LinkedIn
View Derek Mak's Email
Up to 10 free lookups. No credit card required.
Last updated: 2026-07-15
Updated: 2026-07-15

Found email addresses for Derek Mak:

Business emails:
d*******k@uber.com,
d**k@uber.com
Personal emails:

Found phone for Derek Mak:

Searching for Derek Mak profiles
0% completed

A different Derek Mak?

Sign up to search for other Derek Mak's across our 850M+ professionals database

Work Experience 16 years

Head of Customer Experience at Samsung Electronics

Jun 2026 - Current

Head of Education Program at The MABA Group CIC

Oct 2025 - Jun 2026

Head of Product & Strategy at Easy Coach

Jun 2024 - Jun 2026

Digital Experience (Conversational AI) - Global at Uber

May 2023 - Jun 2024

Digital Solutions & Insights - EMEA at Uber

Sep 2022 - May 2023

Central Strategy and Planning - EMEA at Uber

Jan 2022 - Aug 2022

Market Operations - APAC at Uber

Jun 2020 - Dec 2021

Community Operations - Hong Kong at Uber

Jun 2019 - May 2020

Co-Founder at Tetech Education

Jun 2018 - Oct 2022

E-Commerce & Digital Marketing, Hong Kong & Macau at Fast Retailing

Mar 2016 - Feb 2019

Management Trainee Programme at Fast Retailing

Jun 2013 - Feb 2019

Store Operations, Hong Kong & Macau at Fast Retailing

Sep 2010 - Feb 2016

Founder at Gafas Eyeglasses

Mar 2011 - Jan 2013

Derek Mak started working in 2010, then the employee has changed 6 companies and 12 jobs. On average, Derek Mak works for one company for 2 years 2 months.

Derek is proficient in Cantonese, Dutch, and English. Their professional focus is Agile Methodologies, Agile Project Management, and Attention to Detail across 3 core areas.

Derek holds Startup Incubation Program, Project Management Professional (PMP) ®, and HKFA D-License Professional Coaching Certificate certifications and has been awarded Management Trainee Ambassador

Education

Master of Business Administration - MBA at HKUST Business School

Master Courses | Digital Transformation and Change Management at China Europe International Business School (CEIBS)

Master Courses | Innovation and Entrepreneurship at IE Business School

Executive Education at Uber at Harvard Business School Executive Education

BSc in Computing Science at The Hong Kong Polytechnic University

Raimondi College, Hong Kong

Derek Mak Namesakes

Name
Company
Position
Derek Mak
Senior Section Chief
Get contacts
Derek Mak
Staff Writer of Pace Chronicle Magazine
Get contacts
Derek Mak
TP Robotics
Director of Physical AI Data Infrastructure
Get contacts
See more profiles

Similar profiles

Name
Company
Position
Opeyemi Adediran
Summit Bank Ltd
Head of Customer Experience
Get contacts
Andrea Goldman
Head of Customer Experience
Get contacts
Erin Spear
We Norwegians
Head of Customer Experience
Get contacts
Abhilash Jungade
Surat Kia
Head of Customer Experience
Get contacts
DC Hall
Head of Customer Experience
Get contacts
Chirag Soni
Param Wheels LLP
Head of Customer Experience
Get contacts
See more profiles

Other employees at Samsung Electronics

Name
Company
Position
Seifeldin Mahmoud
AI MQA Intern
Get contacts
Lakshay Pal
computer knowledge and accountant
Get contacts
Paula Gabrielly
AI Researcher Specialist
Get contacts
Dohyeok Kim
Security Software Engineer
Get contacts
Shane Lewis
Chairman/ Owner Samsung EMPIRE/SaiXa EMPIREi/Blue Horizon Inc.
Get contacts
Joon Yoo
Principal Engineer
Get contacts
Jinah Kim
Staff Engineer
Get contacts
Raanan Zacher
Senior VLSI Engineer
Get contacts
See more profiles

Data Privacy

GDPR Icon

GDPR COMPLIANT

SignalHire complies with the General Data Protection Regulation (GDPR). SignalHire follows GDPR requirements, including but not limited to rights of data subjects to access, correct, or delete their personal information and supports the right to be forgotten.

CCPA Icon

CCPA COMPLIANT

SignalHire is CCPA-compliant and provides California residents the right to know, access, opt out, and request deletion of their personal data.

BACK TO TOP