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Daniel Gonzalez's email & phone

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CX & Customer Success Strategist | Executive Leader Driving Retention & Growth (CCXP Certified) at PROFESIONAL INDEPENDIENTE|Mexico City

Position:

CX & Customer Success Strategist | Executive Leader Driving Retention & Growth (CCXP Certified) at PROFESIONAL INDEPENDIENTE

Location:

Mexico City

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Last updated: 2025-11-14
Updated: 2025-11-14

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Work Experience 31 years

CX & Customer Success Strategist | Executive Leader Driving Retention & Growth (CCXP Certified) at PROFESIONAL INDEPENDIENTE

Jul 2024 - Current

CX / EX Consulting Director (Latam) / Director de Consultoría en Experiencia del Cliente y Empleado at Medallia

Aug 2022 - Jun 2024

Customer Experience, Customer Success, Advisory Director at cxteam (Acquired by Medallia)

Nov 2021 - Aug 2022

Customer Experience, Customer Success Director at cxteam (Acquired by Medallia)

Oct 2019 - Apr 2022

Customer Experience Subdirector at Telmex

Mar 2019 - Oct 2019

Sales and Support Channel / Contact Center Subdirector at Telmex

Aug 2017 - Feb 2019

B2B Customer Experience Senior Manager at Telmex

Aug 2013 - Jul 2017

International Customer Service Director at América Móvil

May 2008 - Aug 2013

Senior Manager, Customer Assistance and Support at Consorcio Red Uno

Mar 1998 - May 2008

Manager, Technical Assistance Center at Consorcio Red Uno, S.A. de C.V.

Aug 1996 - Mar 1998

Technical Assistance Center Deputy Manager at Consorcio Red Uno

Mar 1996 - Aug 1996

Project Leader & System Administrator at Consorcio Red Uno, S.A. de C.V.

Mar 1995 - Mar 1996

Daniel Gonzalez started working in 1995, then the employee has changed 7 companies and 11 jobs. On average, Daniel Gonzalez works for one company for 2 years 7 months.

Education

Engineer's degree at Instituto Tecnológico Autónomo de México

Diploma at Instituto Tecnológico y de Estudios Superiores de Monterrey

Frequently Asked Questions

What is Daniel Gonzalez's minimum period of employment in the companies?

Daniel Gonzalez's minimum period of employment in various companies is 5 months.

What is Daniel Gonzalez's average duration of employment for different companies?

On average, Daniel Gonzalez works for one company for 2 years 8 months

What industries has Daniel Gonzalez worked in?

Daniel Gonzalez works in the Information Technology and Services. Previously, Daniel Gonzalez worked in the Computer Software, and Management Consulting, and Telecommunications.

What positions has Daniel Gonzalez held before?

Previously, Daniel Gonzalez worked as a CX / EX Consulting Director (Latam) / Director de Consultoría en Experiencia del Cliente y Empleado, and Customer Experience, Customer Success, Advisory Director, and Customer Experience, Customer Success Director, and Customer Experience Subdirector, and Sales and Support Channel / Contact Center Subdirector.

How do I contact Daniel Gonzalez?

Daniel Gonzalez's phone number is +52-***-***-0598. Sign up to get contact details.

Daniel Gonzalez Namesakes

Name
Company
Position
Bell Bank MortgageD
Bell Bank Mortgage
Senior Loan Officer

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