C

C Yip's email & phone

Position:Risk & Emergency Program Manager at TikTok
Experience:7 years
Location:Singapore

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Work Experience

Risk & Emergency Program Manager at TikTok

May 2025 - Current

Service Resolution SME at TikTok

Jun 2024 - Apr 2025

Subject Matter Expert at TikTok

Apr 2024 - May 2024

Tier 2 E-commerce Specialist at TikTok

Jul 2023 - Apr 2024

Account Health Specialist at Amazon

Sep 2021 - Jun 2023

Service Executive at RC Hotel

Dec 2019 - Jun 2021

C Yip started working in 2019, then the employee has changed 2 companies and 5 jobs. On average, C Yip works for one company for 11 months.

Education

Bachelor of Arts in Accountancy and Financial Management at University of Portsmouth

Skills

Trademarks, AI for Project Management, Customer Service, Six Sigma, Process Automation, Customer Experience, Report Writing, Customer Experience Transformation, Vendor Management, Teamwork, Root Cause Analysis, Call Center Administration, Project Implementation, Customer Service Operations, Customer Service Representatives, Cyber Risk Management, Customer Service Training, Business Analysis, Problem Solving, Six Sigma Green Belt, Phone Etiquette, Reputation Management, Quality Assurance, Mandarin, Artificial Intelligence for Business, Proposal Writing, Service Improvement, E-Commerce, Customer Journey Mapping, Risk Management, Strategic Leadership, Critical Thinking, E-commerce Optimization, Financial Risk Management, Customer Support, SOP Development, Security Risk, Food and Beverage Operations, Stakeholder Management, Finance, Patent Law, Communication, Service Delivery, Business Law, Ticketing Systems, Business Process Management, Customer Experience Design, Automation, De-escalation, IT Service Management, Customer Relationship Management (CRM), Contact Centers, Standard Operating Procedure (SOP), Six Sigma Black Belt, Escalation Process, English, Project Management, Appeals, Customer Escalation Management, Cross-team Collaboration, NIST, Service-Level Agreements (SLA), Value Stream Mapping, Customer Journeys, Customer Experience Management, Contact Center Operations, Operational Efficiency, Key Performance Indicators, Amazon Seller Central, Escalation Resolution, Microsoft Excel, Data Analytics, Analytical Skills, Business Process Improvement, Public Relations, Career Path Planning, Intellectual Property, Hotel Management, Operational Excellence

Frequently Asked Questions

What is C Yip's minimum period of employment in the companies?

C Yip's minimum period of employment in various companies is 1 month.

What is C Yip's average duration of employment for different companies?

On average, C Yip works for one company for 1 year

What industries has C Yip worked in?

C Yip works in the Marketing and Advertising. Previously, C Yip worked in the Computer Software.

What positions has C Yip held before?

Previously, C Yip worked as a Service Resolution SME, and Subject Matter Expert, and Tier 2 E-commerce Specialist, and Account Health Specialist, and Service Executive.

How do I contact C Yip?

C Yip's email address is **@tiktok.com, phone number is +65-***-***-4903. Sign up to get contact details.

Other employees at TikTok

Name
Company
Position
N
Tiktok Affiliate Marketing
E
Software Engineer

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