Bryan James Gatdula: Email & Phone Number

Work Experience 20 years

Program Delivery Executive - Client Services at Concentrix

Jul 2025 - Current

Senior Manager - Account Management at Sutherland

Feb 2025 - May 2025

Senior Manager ‐ Customer Experience (Global) at Sutherland

Feb 2023 - Jan 2025

Sr Quality Assurance Manager - Enterprise Complaints Remediation at Wells Fargo

Aug 2022 - Feb 2023

Sr Quality Control Manager - Executive Complaints Management Office at Wells Fargo

Feb 2020 - Jul 2022

Research/Remediation Supv 2 - Credit Card Disputes at Wells Fargo

Nov 2016 - Jan 2020

Premier Property Specialist at Ayala Land Premier

May 2016 - Oct 2016

Team Leader - P1 and P6 at JPMorgan Chase & Co.

Apr 2014 - Apr 2016

Telephone Banker II - Business Banking at JPMorgan Chase & Co.

Mar 2013 - Mar 2014

Telephone Banker I - Retail Banking at JPMorgan Chase & Co.

Apr 2012 - Feb 2013

Customer Support Advisor - Cards Collections at JPMorgan Chase & Co.

Nov 2010 - Mar 2012

Lead - Trainer at Sutherland

Nov 2009 - Oct 2010

Solutions Specialist at iQor

Oct 2007 - Nov 2009

Technical Support Representative at Sutherland

Oct 2006 - Sep 2007

Their professional focus is Account Management, Analytical Skills, and Attention to Detail across 3 core areas.

Bryan holds Learning Microsoft 365 Copilot for Work, McKinsey.org Forward Program, and Project Management Skills for Leaders certifications.