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Benjamin's email & phone

Service Desk Manager at Mosaic North America
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Location

Kensington, Maryland, United States

Work Experience 19 years

Service Desk Manager at Mosaic North America

Aug 2025 - Current

Area Technical Services Manager at Best Buy

Jun 2019 - Current

Double Agent (Lead IT and AV Integration Technician) at Best Buy

Jul 2009 - Jun 2019

Agent - HT at Best Buy

Oct 2008 - Jul 2009

Home Entertainment Advisor at Best Buy

Jul 2007 - Oct 2008

Benjamin started working in 2007, then the employee has changed 1 company and 4 jobs. On average, Benjamin works for one company for 3 years 10 months.

Education

Worcester Polytechnic Institute

Skills

Desktop Computers, Service Desk, Audio Conferencing, Ticketing Systems, Customer Relationship Management (CRM), Problem Solving, Group Presentations, Communication, Organization Skills, Written Communication, Microsoft Operating Systems, Employee Training, Administrative Processes, Talent Management, Problem Management, Operations Management, Analytical Skills, Interpersonal Skills, Low Voltage Wiring, Field Operations, IT Management, Conflict Resolution, Hardware Installation, Business Reviews, Team Management, Office Application, Strategic Thinking, Customer Service Management, Customer Engagement, Computer Hardware, Computer Literacy, IT Project & Program Management, Project Management, Skilled Multi-tasker, Employee Engagement, Troubleshooting, Reconfigurations, Information Technology, Retail, Computer Networking, Customer Experience, Audio Visual System Design, Resource Allocation, Operations, Customer Satisfaction, Employee Relations, Collaborative Problem Solving, Outside Sales, End User Training, Computer Repair, Networking, Supervisory Skills, Order Management, Identifying Issues, Technical Support, Coaching, Technical Assistance, Business Relationship Management, Customer Service Operations, Project Coordination, Teamwork, Customer Loyalty, AV Integration

Frequently Asked Questions

What is Benjamin's minimum period of employment in the companies?

Benjamin's minimum period of employment in various companies is 9 months.

What is Benjamin's average duration of employment for different companies?

On average, Benjamin works for one company for 4 years

What industries has Benjamin worked in?

Benjamin works in the Marketing and Advertising. Previously, Benjamin worked in the Retail.

What positions has Benjamin held before?

Previously, Benjamin worked as a Area Technical Services Manager, and Double Agent (Lead IT and AV Integration Technician), and Agent - HT, and Home Entertainment Advisor.

How do I contact Benjamin?

Benjamin's email address is **@mosaic.com, phone number is +1-***-***-8416. Sign up to get contact details.

Who is the President of the Mosaic North America?

The President of the Mosaic North America is Jeff Rogers

Who are Benjamin's peers at other companies?

Benjamin's peers at other companies are Aaron Fisher and Anthony Tahir and Satyanarayana Reddy

Benjamin Namesakes

Name
Company
Position
B
Security Engineer
B
Software Engineer III

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Other employees at Mosaic North America

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Assistant Store Manager Operations
R
Field Marketing Representative

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