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Sign up to search for other Ankit Gupta's across our 850M+ professionals databaseWork Experience 5 years
Sep 2025 - Current
Mar 2023 - Aug 2025
Mar 2022 - Feb 2023
Mar 2021 - Feb 2022
Their professional focus is 24x7, 24x7 Production Support, and Amazon EC2 across 3 core areas.
Education
Bachelor of Engineering - BE at University Institute of Technology, The University of Burdwan
Skills
Scripting, Knowledge Process Outsourcing (KPO), Root Cause, C (Programming Language), Product Support, Log Analysis, Kibana, Customer Support, Systems Analysis, IT Escalation, Jira, Application Support, Tier 2 Help Desk Support, Oracle Database, Networking, Data Structures, Software as a Service (SaaS), Software Support, Quality Assurance, PL/SQL, Incident Management, Debugging, IT Service Management Tools, Git, Customer Satisfaction (CSAT), Oracle SQL Developer, Service-Level Agreements (SLA), Data Presentation, JBoss Application Server, MySQL, Software Development, Software Implementation, System Monitoring, 24x7, Customer Interaction, Data Monitoring, Analytical Skills, Microsoft Power BI, Programming, Oral Communication, Regulatory Reporting, Database Management System (DBMS), Servers, IT Service Management, Problem Management, Application Programming Interfaces (API), Desktop Computers, Python (Programming Language), Production Support, Microsoft Excel, 24x7 Production Support, Microsoft Office, Application Monitoring, Unix, Customer Service, ServiceNow, HTML, Elastic Stack (ELK), Java, Customer Issue Management, Presentations, Core Java, Information Technology, Lunix, Problem Solving, Database Queries, Troubleshooting, Amazon EC2, Query Writing, Jira Service Desk, System Performance, Databases, Team Management, Customer Experience Management, Data Manipulation, Technical Documentation, SQL, Linux, Ticketing Systems, Written Communication, Resolving Issues, ITIL, Outages, Hypertext Transfer Protocol (HTTP), Technical Support, Remote Troubleshooting, Communication, Documentation, L2/L3 protocols, Knowledge Acquisition, Product Knowledge, DatadogAnkit Gupta Namesakes
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