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Aaron Jacobs's email & phone

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Director of Workforce Management & Business Analytics at GE Appliances, a Haier company
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Location

Rapid City, South Dakota, United States

Work Experience 24 years

Director of Workforce Management & Business Analytics at GE Appliances, a Haier company

Jan 2020 - Current

Head of Workforce Management at Nordstrom

Jul 2019 - Jan 2020

Director - Forecasting & Analytics at Kaiser Permanente

Dec 2017 - Jun 2019

Director of Workforce Management, Strategy & Reporting at Empower

May 2016 - Aug 2017

Global Workforce Management Leader at eBay

Oct 2010 - May 2016

Global Workforce Planning Manager at H&R Block

Dec 2008 - Oct 2010

Contact Center Director & General Manager at Empire Today

Sep 2007 - Nov 2008

Manager of Workfore Management & Customer Service at Volkswagen Financial Services | U.S.

Sep 2002 - Sep 2007

Aaron Jacobs started working in 2002, then the employee has changed 7 companies and 7 jobs. On average, Aaron Jacobs works for one company for 2 years 11 months.

Education

Master's degree at Regent University

Bachelor of Science - BS at University of Utah

Associate of Science (AS) at Salt Lake Community College

Salt Lake Community College

Skills

Staff Retention, reporting & analysis, customer relationship management (crm), Site selection, Data Science, Analysis, Data Visualization, Workforce Engagement, operations management, Analytics, Data Analytics, customer focus, Business Intelligence Tools, Quantitative Research, Six Sigma, Microsoft Excel, Statistical Software, Requirements Gathering, Third-Party Vendor Management, Union Relations, business process improvement, strategic planning, Communication, call center development, Predictive Modeling, Predictive Analytics, Human Resources (HR), Data Governance, Resource Allocation, HRIS Database Management, customer service, dialers, Scorecard, customer experience, Data Mining, Business Analytics, Data Preparation, contact centers, R (Programming Language), Machine Learning, Human Resources Information Systems (HRIS), Microsoft Power BI, Management, CRM, cost management, Business Transformation, iex, People Analytics, change management, Workforce Management, Variance Analysis, Operational Efficiency, Servant Leadership, Time Series Analysis, Minitab, process optimization, Problem Solving, Salesforce, MBTI, Strategy, gap analysis, E-Commerce, Presentations, Long-term Vision, Workday Integration, Data-driven Decision Making, vendor management, Operational Execution, leadership, Storytelling, root cause analysis, emotional intelligence, Customer Analysis, call routing, Cost Saving Initiatives, ad hoc reporting, Statistical Modeling, Strategic Analytics, acd, staffing analysis, Call Center, SQL, Business Process Outsourcing (BPO), information security management, Data Modeling, work process improvement, quality assurance, telephony systems, HTML, process mapping, Executive Leadership, analytical skills, budget management, Process Improvement, Data Privacy, data analysis, Statistical Analysis, outsourcing management, Revenue Management, Business Analysis, Python (Programming Language), forecasting, telecommunications, call centers, Visual Storytelling, Tableau, Mitigation Strategies, Resourcing Strategy, p&l management, Scheduling, HR Reports, training & development, SAS Enterprise Guide, crm software, Information Security, SAS (Software), Workforce Planning, Key Performance Indicators, Operational Requirements, team building, short term planning, long range planning, project management, Organizational Development

Frequently Asked Questions

What is Aaron Jacobs's minimum period of employment in the companies?

Aaron Jacobs's minimum period of employment in various companies is 6 months.

What is Aaron Jacobs's average duration of employment for different companies?

On average, Aaron Jacobs works for one company for 2 years 5 months

What industries has Aaron Jacobs worked in?

Aaron Jacobs works in the Consumer Goods. Previously, Aaron Jacobs worked in the Retail, and Hospital & Health Care, and Financial Services, and Computer Software.

What positions has Aaron Jacobs held before?

Previously, Aaron Jacobs worked as a Head of Workforce Management, and Director - Forecasting & Analytics, and Director of Workforce Management, Strategy & Reporting, and Global Workforce Management Leader, and Global Workforce Planning Manager.

How do I contact Aaron Jacobs?

Aaron Jacobs's email address is j**********n@geappliancesco.com, phone number is +1-***-***-8503. Sign up to get contact details.

Aaron Jacobs Namesakes

Name
Company
Position
A
NAB
Design Intern
A
Director, Solutions Engineering, Automation, Monitoring, & Performance
A
Investment Banking Associate

Other employees at GE Appliances, a Haier company

Name
Company
Position
S
After Sales Service Specialist

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