ACD Direct - Contact Center Solutions Information
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ACD Direct - Contact Center Solutions
Summary
ACD Direct - Contact Center Solutions is a private company. The company currently specializes in the Telecommunications area. Its headquarters is located at Farmington, Utah, USA. The number of employees ranges from 25 to 100. The annual revenue of ACD Direct - Contact Center Solutions varies between 5.0M and 25M. To connect with ACD Direct - Contact Center Solutions employee register on SignalHire.
Organization Website | acddirect.com |
Social Links |    |
Phone Number | 1-801-430-6366 |
Industries | |
Headquarters Location | 520 N Market Place Dr, Centerville, Utah, 84014 US |
Employees Size | 10-50 employees |
Specialties | Customer Service, Inbound/Outbound Call volume, Not for profit clientele, 1099 Contract Positions, call center, fundraising solutions, Live technical support, call-based services, Donation capture, ecommerce, member aquisition, Nonprofit, Fundraising, Charity Fundraising, Contact Center |
DMA Code | Salt Lake City Metropolitan Area |
Founded | 2003 |
Estimated Annual Revenue | $5.0M - 25M |
Operating Status | Independent Company |
Estimated Website Traffic
The chart shows a growth in traffic to the acddirect.com website. In November, traffic increased to 2900, compared to 2602 in the previous month. The highest traffic in 2025 was recorded in July, reaching 3548 visits.
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
Total number all of employee turnover
Length of Employment
Employee tenure at ACD Direct - Contact Center Solutions shows a diverse range of experience levels:
2% have been with the company for less than 1 year6% for 1–2 years17% for 3–4 years19% for 5–7 years12% for 8–10 years44% have over 11 years of service at ACD Direct - Contact Center SolutionsEx-employees positions
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ACD Direct - Contact Center Solutions
Shelley Branch
Technical Support Specialist
Adam Zettel
Lead IT Support Specialist
Rebecca Craig
Assistant Team Lead
Paige Ferraro
Human Resources Director
Dolores Lobato
Director of Product
Dyetanya Williams
Call Agent
Kelly Garmon
Virtual Agent
Raider Retolin
Sr. Director, Product Management
Andy Walton
Business Development
Terry Shuford
Team Support Specialist
Andrew Hagle
Independent Home Inbound Agent
ANGELA MOSBY
Customer Service Representative
Holly Attaway
Remote Agent
Laura Kaleta
teacher/PBS/NPR consultant
Taylor Rogers
Contract Compliance Officer
Renee Evans
Independent Contractor
Scott Ellis
PBS Donation Agent
Stephanie Ragland
Professional Services Manager
Tammy Bashioum
Client Services Manager
Melanie Vasallo
SUPPORT SPECIALIST TEAM LEAD/TECH SUPPORT
Brannan Griepentrog
Independent Contractor
Jacqueline White
Client Services Administrator
Cristina Cortes
Customer Service Team Lead
Cynthia Sanders
Virtual Remote Customer Service Representative
Jessica Cambrice
Technical Support Specialist
David Bivins
Rater
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FAQ
ACD Direct - Contact Center Solutions operates in the Telecoms industries. More details can be found on the official website: acddirect.com.
The headquarters of ACD Direct - Contact Center Solutions are located in Centerville, United States.
You can contact ACD Direct - Contact Center Solutions by phone at 1-801-430-6366.
ACD Direct - Contact Center Solutions currently employs 10-50 people.
ACD Direct - Contact Center Solutions's revenue is approximately 12.5M.
