Telecom, Inc.: Detailed Company Information & Corporate Profile
Summary
Telecom, Inc., founded in 1993, is an independent outsourcing firm headquartered in Oakland, CA that delivers customer engagement solutions to businesses throughout the San Francisco Bay Area.
With a team of 100‑200 professionals, Telecom offers contact center operations, inbound/outbound calling, chat and online support, IVR systems, appointment setting, direct response marketing, surveys, help desk, telemarketing, lead generation, CRM integration, and business solutions. The firm also provides quality assurance and project management services.
Leadership includes President & CEO Jonathan Martin, supported by Technical Support Specialist Nicole Montero, Sales Representative Jesse Soria, Training & QA Manager Jennifer Niederoest, and Project Manager Linda Dalton, who guide the company’s focus on customer‑first service and continuous improvement across all outsourcing engagements.
| Telecom, Inc. Website | telecominc.com |
| Phone Number | 800-243-3101 |
| Industries | |
| Telecom, Inc. Headquarters Address | 2201 Broadway, Oakland, CA, 94612 US |
| Company Size | 100-200 employees |
| Specialities & Services | Contact Center, Customer Service, Customer Engagement, Outbound, Inbound, Chat, Online, IVR, Appointment Setting, Direct Response, Surveys, Help Desk, Business Solutions, BPO, Outsourcing, Professional Certification, Call Center, Telemarketing, Lead Generation, CRM |
| SIC Code | 7380 |
| DMA Code | San Francisco Bay Area |
| Founded | 1993 |
| Estimated Annual Revenue | $10M - 50M |
| Operating Status | Independent Company |
| Updated: | 2026-09-14 |
Estimated Website Traffic
The chart shows a decline in traffic to the telecominc.com website. In August, traffic decreased to 18743, compared to 31297 in the previous month. The highest traffic in 2026 was recorded in January, reaching 36119 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Telecom, Inc.'s workforce includes employees across a wide range of tenure levels.
5% have been with the company for 1 to 2 years11% have been with the company for 3 to 4 years16% have been with the company for 5 to 7 years11% have been with the company for 8 to 10 years58% have been with the company for more than 11 years
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Telecom, Inc. Corporate Information: FAQ
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