

Customer Impact: Detailed Company Information & Corporate Profile
Summary
Customer Impact operates from College Station, Texas, offering retail solutions since its establishment in 2008. With a team of 10‑50 professionals and annual revenues between $10 million and $50 million, the company focuses on delivering measurable impact across the retail sector.
Its portfolio spans retail merchandising, audits (price, display, compliance), customer experience measurement, competitive intelligence, data collection, and fulfillment services. Customer Impact also provides third‑party retail merchandising, 3PL solutions, on‑shelf availability assessments, and competitive tracking to help brands maintain market leadership.
The organization is guided by co‑CEOs John Gibson and Scott Hiller, with Valerie Scott overseeing operations, Jonathan Kone driving revenue growth, Daniel Price managing day‑to‑day operations, and a dedicated quality assurance team led by Stefania De Donato Rivero. Additional key roles include scheduling coordination, merchandising specialization, technical product management, and fulfillment service oversight.
| Customer Impact Website | customerimpactinfo.com |
| Industries | |
| Customer Impact Headquarters Address | 1601 Sebesta Rd, College Station, Texas, 77845 US |
| Company Size | 10-50 employees |
| Specialities & Services | Retail, Merchandising, Retail Audits, Customer Experience Measurement, Competitive Intelligence, Compliance Audits, Data Collection, Customer Research, Price Audits, On-Shelf Availability, Display Audits, Competitive Tracking, Fulfillment Service, Retail Merchandising, Retail Services, 3PL, Third-Party Retail Merchandising |
| Founded | 2008 |
| Estimated Annual Revenue | $10M - 50M |
| Updated: | 2026-09-28 |
Customer Impact Org Chart
Chief Executive Officer
C-Level
General Manager
Estimated Website Traffic
The chart shows a growth in traffic to the customerimpactinfo.com website. In September, traffic increased to 6012, compared to 3935 in the previous month. The highest traffic in 2026 was recorded in January, reaching 12101 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Customer Impact's workforce includes employees across a wide range of tenure levels.
8% have been with the company for less than 1 year15% have been with the company for 1 to 2 years15% have been with the company for 3 to 4 years15% have been with the company for 5 to 7 years31% have been with the company for 8 to 10 years15% have been with the company for more than 11 yearsCompanies Similar to Customer Impact
Customer Impact Corporate Information: FAQ
Data Privacy
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