Customer Impact: Detailed Company Information & Corporate Profile

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Summary

Customer Impact operates from College Station, Texas, offering retail solutions since its establishment in 2008. With a team of 10‑50 professionals and annual revenues between $10 million and $50 million, the company focuses on delivering measurable impact across the retail sector.

Its portfolio spans retail merchandising, audits (price, display, compliance), customer experience measurement, competitive intelligence, data collection, and fulfillment services. Customer Impact also provides third‑party retail merchandising, 3PL solutions, on‑shelf availability assessments, and competitive tracking to help brands maintain market leadership.

The organization is guided by co‑CEOs John Gibson and Scott Hiller, with Valerie Scott overseeing operations, Jonathan Kone driving revenue growth, Daniel Price managing day‑to‑day operations, and a dedicated quality assurance team led by Stefania De Donato Rivero. Additional key roles include scheduling coordination, merchandising specialization, technical product management, and fulfillment service oversight.

Customer Impact Websitecustomerimpactinfo.com
Industries
Customer Impact Headquarters Address1601 Sebesta Rd, College Station, Texas, 77845 US
Company Size10-50 employees
Specialities & ServicesRetail, Merchandising, Retail Audits, Customer Experience Measurement, Competitive Intelligence, Compliance Audits, Data Collection, Customer Research, Price Audits, On-Shelf Availability, Display Audits, Competitive Tracking, Fulfillment Service, Retail Merchandising, Retail Services, 3PL, Third-Party Retail Merchandising
Founded2008
Estimated Annual Revenue$10M - 50M
Updated:2026-09-28

Customer Impact Org Chart

Chief Executive Officer

Chief Executive Officer

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General Manager

General Manager

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General Manager

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Estimated Website Traffic

The chart shows a growth in traffic to the customerimpactinfo.com website. In September, traffic increased to 6012, compared to 3935 in the previous month. The highest traffic in 2026 was recorded in January, reaching 12101 visits.

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Departmental sample breakdown

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Turnover activity captured in SignalHire's departmental sample ( employees):

Length of Employment

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Customer Impact's workforce includes employees across a wide range of tenure levels.

8% have been with the company for less than 1 year15% have been with the company for 1 to 2 years15% have been with the company for 3 to 4 years15% have been with the company for 5 to 7 years31% have been with the company for 8 to 10 years15% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
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Valerie Scott
Valerie ScottVice President Operations
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Averie Coffman
Averie CoffmanScheduling Coordinator
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Jonathan Kone
Jonathan KoneChief Revenue Officer
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Zachary Lindsay
Zachary LindsayQuality Assurance Specialist
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Daniel Price
Daniel PriceChief Operating Officer
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Tina Kopp
Tina KoppSelf Employed
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Westley Mcvey
Westley McveyMaster merchandiser
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Jessica
JessicaField Representative
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Elliot Reed
Elliot ReedTechnical Product Manager
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Santiago Rivas Rodriguez
Santiago Rivas RodriguezQuality Assurance Specialist
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Sadie Noska
Sadie NoskaQuality Assurance Specialist
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Lori
LoriMerchandise Specialist
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Brittany Velasquez
Brittany VelasquezRedbull Reset Representative
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Tim Mungra
Tim MungraMerchandiser
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Customer Impact Corporate Information: FAQ

Customer Impact operates in the Retailing industries. More details can be found on the official website: customerimpactinfo.com.
Customer Impact has offices located in College Station, US.
The headquarters of Customer Impact are located in College Station, United States.
Customer Impact currently employs 10-50 people.

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