Continental Message Solution: Detailed Company Information & Corporate Profile

Contact top employees from Continental Message Solution

Summary

Continental Message Solution, headquartered in Columbus, Ohio, has operated since 1967 as an independent telecoms provider serving the Columbus Metropolitan Area. With a workforce of 100‑200 employees and annual revenues between $10 million and $50 million, the company delivers tailored telephone solutions across the United States.

Its service portfolio spans Telephone Customer Service, Business Process Outsourcing, Call Center Outsourcing, Live Answering, Anonymous Reporting, Mass Notification, IVR, Dispatching Services, Ethics Compliance, Emergency Answering, Appointment Scheduling, After‑Hours Service, Language Translation, Custom Integration and Virtual Receptionist solutions. The team is led by roles such as Sales Project Coordinator Ariel Cox, Senior Dispatcher Lorna West, Customer Success Manager Heidi Griggs, and Senior Software Engineer Brandon Westfall, supported by a diverse group of agents and specialists.

Continental Message Solution Websitecontinentalmessage.com
Social Links
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Phone Number(800) 369-8908
Industries
Continental Message Solution Headquarters Address41 S. Grant Ave., Columbus, Ohio, 43215 US
Company Size100-200 employees
Specialities & ServicesTelephone Customer Service, Business Process Outsourcing (BPO), Call Center Outsourcing, Live Answering Services, Anonymous Reporting, Telecommunications, Mass Notification, Interactive Voice Response (IVR), Dispatching Services, Ethics Compliance, Emergency Answering Service, Appointment Scheduling Service, After Hours Answering Service, Language Translation, Custom Integration, Virtual Receptionist
TechnologiesjQuery, Nginx, Stimulus, Azure, Flask, WordPress, Chakra UI, PHP, ASP.NET, Laravel
DMA CodeColumbus Metropolitan Area
Founded1967
Estimated Annual Revenue$10M - 50M
Operating StatusIndependent Company
Updated:2026-09-14

Estimated Website Traffic

The chart shows a decline in traffic to the continentalmessage.com website. In September, traffic decreased to 10074, compared to 22025 in the previous month. The highest traffic in 2026 was recorded in April, reaching 52011 visits.

Workforce Turnover

Length of Employment

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Continental Message Solution's workforce includes employees across a wide range of tenure levels.

5% have been with the company for 1 to 2 years11% have been with the company for 3 to 4 years16% have been with the company for 5 to 7 years16% have been with the company for 8 to 10 years53% have been with the company for more than 11 years
Contact top employees from Continental Message Solution
Ariel Cox
Ariel CoxSales Project Coordinator
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Elizabeth Kelly
Elizabeth KellyContractor
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Lorna West
Lorna WestSenior Dispatcher
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Shelly Transki
Shelly TranskiInbound Agent
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Luke Nichols
Luke NicholsStrategic Accounts Specialist
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Heidi Griggs
Heidi GriggsClient Success Manager
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Lorna West
Lorna WestSenior Dispatcher
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Brandon Westfall
Brandon WestfallSenior Software Engineer
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Brandon
BrandonSales and New Accounts Manager
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Jeff Potts
Jeff PottsCustomer Service Representative
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Courtney Lonardo
Courtney LonardoContact Center Agent
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Cynthia DeLoach
Cynthia DeLoachQuality Assurance Specialist/Remote Inbound Agent
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Rebecca Johnson
Rebecca JohnsonAnswering Service
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Stacy Proctor
Stacy ProctorDispatcher and Inbound Customer Service Representative
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Melanie Rogers
Melanie RogersAccounts Programmer III
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Diamond Cole
Diamond ColeProgramming Supervisor
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Continental Message Solution Corporate Information: FAQ

Continental Message Solution operates in the Telecoms industries. More details can be found on the official website: continentalmessage.com.
Continental Message Solution has offices located in Columbus, US.
The headquarters of Continental Message Solution are located in Columbus, United States.
You can contact Continental Message Solution by phone at (800) 369-8908.
Continental Message Solution currently employs 100-200 people.

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