CFI Group: Detailed Company Information & Corporate Profile

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Summary

CFI Group was founded in 1988 and is headquartered in Ann Arbor, Michigan. The firm specializes in customer satisfaction measurement, customer experience analytics, and customer experience management as a business consultancy. With a workforce of 100–200 professionals, CFI Group generates annual revenue between $50 million and $100 million.

Key leaders include CEO Matt Browning; Vice Presidents Terry Redding and Kelly Stallard; Directors Katie Bennett, Kristine Periord, Michael Dishaw, Yifan Tang; Senior Consultants Stefanie Henson and Dan Risner; Operations Specialist Andria Robinson Krueger; and others.

CFI Group Websitecfigroup.com
Phone Number734-930-9090
Industries
CFI Group Headquarters Address4750 Venture Dr, Ann Arbor, Michigan, 48108 US
Company Size100-200 employees
Specialities & Servicescustomer satisfaction measurement, customer experience analytics, customer experience management
TechnologiesCloudflare, jQuery, PHP, WordPress, Magento, Chakra UI, Material UI
Founded1988
Estimated Annual Revenue$50M - 100M
Updated:2026-09-21

Estimated Website Traffic

The chart shows a growth in traffic to the cfigroup.com website. In September, traffic increased to 245, compared to 222 in the previous month. The highest traffic in 2026 was recorded in January, reaching 426 visits.

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Departmental sample breakdown

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Turnover activity captured in SignalHire's departmental sample ( employees):

Length of Employment

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CFI Group's workforce includes employees across a wide range of tenure levels.

4% have been with the company for 1 to 2 years4% have been with the company for 3 to 4 years8% have been with the company for 5 to 7 years8% have been with the company for 8 to 10 years76% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from CFI Group
Terry Redding
Terry ReddingVice President Business Development Federal Government Practice
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Kelly Stallard
Kelly StallardVice President of Business Development and Partnerships - Consultant to the ACSI
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Katie Bennett
Katie BennettDirector of Customer Intelligence & Engagement
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Dan Risner
Dan RisnerFraud Consultant
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Stefanie Henson
Stefanie HensonSenior Customer Insights Consultant
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Andria Robinson Krueger
Andria Robinson KruegerOperations Specialist
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Kirk Farber
Kirk FarberContract Account Manager
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Kristine Periord
Kristine PeriordDirector of Operations
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Michael Dishaw
Michael DishawBusiness Intelligence Report Developer
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Yifan Tang
Yifan TangManaging Director
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wei gong
wei gongResearch Analyst
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Jake Briggs
Jake BriggsJunior System Administrator
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Matt Browning
Matt BrowningChief Executive Officer
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Stacey Melcher
Stacey MelcherData Operations Team Leader
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Carys Compton
Carys ComptonBusiness Analyst Intern
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CFI Group Corporate Information: FAQ

CFI Group operates in the Business Consultancy industries. More details can be found on the official website: cfigroup.com.
CFI Group has offices located in Ann Arbor, US.
The headquarters of CFI Group are located in Ann Arbor, United States.
You can contact CFI Group by phone at 734-930-9090.
CFI Group currently employs 100-200 people.

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