CareLink: Detailed Company Information & Corporate Profile

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Summary

CareLink was established in 1979 and is headquartered in North Little Rock, AR. With a workforce of 200–500 employees, the organization generates between $100 million and $500 million in annual revenue.

The firm operates within the voluntary sector, offering a comprehensive suite of services tailored to aging populations and their families. CareLink delivers senior care, home health, and respite support, coordinates caregiver assistance and information, runs Meals on Wheels programs, provides transportation (including NEMT dispatch), advocates for seniors, and facilitates fundraising and community outreach through Oureach. Its nonprofit arm includes an Area Agency on Aging and a 501(c)(3) foundation that supports fitness & wellness initiatives, pet assistance, and senior centers.

Key leaders guide CareLink’s mission: CEO Hamad Al steers overall strategy; Randi Metcalf serves as Chief Operations Officer; Tonya Smith leads MIPPA coordination; Kitty Hudson, Gralin Gassiott, Rebecca Roe, Kassidy Webster, and others coordinate care delivery. Communications and staffing are handled by Kianna Artis and Felicia Barron, while Marsha Cox exemplifies the caregiver role on the front line.

CareLink Websitecarelink.org
Phone Number5013725300
Industries
CareLink Headquarters Address700 W Riverfront Dr, North Little Rock, AR, 72114 US
Company Size200-500 employees
Specialities & ServicesSenior Care, Home Health, Family Caregiver Assistance, Nonprofit, Meals on Wheels, Urgent Needs, Pet Assistance, Senior Center, Fitness & Wellness, Transportation, Caregiver, Information & Assistance, Advocacy, Fundraising, Oureach, Care Coordination, 501(c)3, Respite Care, Area Agency on Aging, Aging
Founded1979
Estimated Annual Revenue$100M - 500M
Updated:2026-10-12

Estimated Website Traffic

The chart shows a growth in traffic to the carelink.org website. In September, traffic increased to 33577, compared to 31262 in the previous month. The highest traffic in 2026 was recorded in April, reaching 44977 visits.

Workforce Turnover

Length of Employment

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CareLink's workforce includes employees across a wide range of tenure levels.

6% have been with the company for 1 to 2 years6% have been with the company for 3 to 4 years16% have been with the company for 5 to 7 years13% have been with the company for 8 to 10 years58% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from CareLink
Tonya Smith
Tonya SmithMIPPA Coordinator
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Kitty Hudson
Kitty HudsonCare Coordinator
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Michelle Gilbert
Michelle GilbertVice President, Development
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Gralin Gassiott
Gralin GassiottCare Coordinator
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Rebecca Roe
Rebecca RoeCare Coordinator
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Rylee Wills
Rylee WillsHome Delivered Meals Program Coordinator
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Kassidy Webster
Kassidy WebsterCare Coordinator - Information and Assistance
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Felicia Barron
Felicia BarronStaffing Coordinator
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Marsha Cox
Marsha CoxCaregiver
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Marcus Risner
Marcus RisnerAccounting Tech
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Deitrea Williams
Deitrea WilliamsReceptionist
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Saw Zarni
Saw ZarniFreelance Consultant
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Randi Metcalf
Randi MetcalfChief Operations Officer
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Kianna Artis
Kianna ArtisCommunications Specialist
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Kennedy Dunlap
Kennedy DunlapNEMT Dispatcher
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CareLink Corporate Information: FAQ

CareLink operates in the Voluntary Sector industries. More details can be found on the official website: carelink.org.
CareLink has offices located in North Little Rock, US.
The headquarters of CareLink are located in North Little Rock, United States.
You can contact CareLink by phone at 5013725300.
CareLink currently employs 200-500 people.

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