AltaCima Group Information

Summary

AltaCima Group is a collaboration of professionals with expertise in Business and Customer Service operations and transaction processing, planning, and strategy. Our focus is on strategy, operations ...Show more

Headquarters Location

Employees Size

1-10 employees

Specialties

Contact Center and Transaction Processing Operations (e.g., phone, email, chat, web based transactions, mail, self service, billing, membership, enrollment, technical support, help-lines, distribution and fulfillment), Benchmark Reviews - Operational Assessments, Organizational structure, Process redesign, Performance Improvement, People strategy including hiring, recruiting, leadership planning, Transaction Monitoring, Service strategy, Implementation support, Buyer Services, Vendor Identification, Evaluation, and Selection, Contract SLA Development, Vendor Management, Outsourcing Strategy, Training, High Performance Management Techniques, Line Management Operations

Founded

2001