Golden Years Inc

Customer Service Representative (Golden Years Inc)

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  • Location
    Atlanta, GA, United States
    Los Angeles, CA, United States
    New York, NY, United States
    Chicago, IL, United States
  • Salary ($ per year)
  • Category
  • Employment type
    Full time


  • Data Entry
  • CRM
  • Computer Skills


Main responsibilities include, research and respond to customer inquiries; Review and update customer records on computerized database; Resolve problems and refer to responsible parties; Perform due diligence on customer inquiries through oral communication.

Working hours: Monday - Friday 8:00am - 5:00pm

-High School degree or equivalent training or experience in a business related field, or a minimum of 6 months related work experience is required. Customer Service experience preferred.
-Ability to review record and organize written data from a variety of sources.
-Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required.
-Ability to handle confidential and proprietary information is critical.
-Proficiency with computers is necessary to learn proprietary systems.
-Knowledge of Microsoft Outlook and keyboard shortcuts is desired.
-Type a minimum of 25 WPM.

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