Direct Hire Pros

Director of Engineering (Direct Hire Pros)

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  • Location
    Flat Rock, MI, United States
  • Salary ($ per year)
  • Employment type
    Full time


  • Machine Tools
  • CNC manufacturing
  • CNC operation
  • Engineering Director



Director of Engineering Services



Job Description


The Director of Engineering Services will grow the business, improve


profitability, deepen customer and employee relationships, and help the company


deliver quality services. Essential duties and job responsibilities include the




Plan, organize, direct and control a highly competent team of engineers,

project managers, estimators, and applications engineers to fully meet the

objectives of the company.



Establish personal contacts with key customers and suppliers to: a) make

sure the Engineering Services Department (i.e. Turnkey Department)

meets customer expectations, and b) identify opportunities for improved

and/or additional services.



Develop and oversee methods to a) identify and evaluate customer

requirements, and b) prepare proposals for engineered systems (i.e.

turnkeys) which will best satisfy customer expectations.



Develop and oversee methods that effectively measure the company’s

responsiveness to customer inquiries, requests for time studies, and

requests for turnkey proposals.



When required, assist sales engineers in presenting, recommending and

attaining purchase orders for machines, turnkey services, tooling, and

accessories that meet or exceed customer expectations.



Develop and maintain methods to assure turnkey system projects are

completed timely, profitably, and to the customer’s specifications.



Develop and maintain methods to assure that turnkey job costs are

accurately tracked.



Develop and manage an annual business plan and operating budget for

the Turnkey Department, including establishing specific objectives.



Maintain customer goodwill by the courteous, fair, and honest resolution of

customer issues.



Keep executive management informed of significant changes in products,

services, and personnel that could impact the company’s reputation,

growth and/or profits.



Provide strong leadership to foster a culture that promotes hard work,

achievement of individual goals, high performance, and professional




Participate as a key member of the company's management team.



Work with the rest of the management team to plan business objectives,

develop organizational policies, coordinate functions and operations

between departments, and establish responsibilities and procedures for

attaining objectives.



Together with the rest of the management team, review reports and

financial statements to determine progress and status in attaining

company objectives and revise objectives and plans in accordance with

current conditions.



Together with the rest of the management team, plan, develop and

implement policies designed to improve the company’s image and

relations with customers, employees, principals (i.e. builders), and other




Work with the management team to direct and coordinate promotion of

represented products and services, develop new markets, increase

market share, improve margin and profitability, and obtain competitive

position in the industry.



Together with the other members of the management team, responsible

for maintaining and enhancing communication and development of

principal (i.e. builder) relationships.



Work with the other members of the management team to assure that the

company’s culture is one that fosters excellence in all employees.

Supervisory Responsibilities:



Has responsibility for all engineering (turnkey) and applications personnel.

Directly supervises the Turnkey Manager





•A four-year engineering degree is preferred but not required.

•Significant and varied knowledge/experience in manufacturing, including


•significant experience with CNC milling, turning and grinding applications.


•Proven track record of effectively managing others.


•Excellent verbal and written communications skills.

Success Apply

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