OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, its technology enables hyper-personalized and contextual marketing to an audience of one. The product crunches terabytes of big data consisting of proprietary/publicly available data and uses machine learning to profile individual customers. Rich reporting and insights from OneDirect help brands get the pulse of their business in real time.
Customer Engagement, Cloud, Big Data, Social Analytics, Analytics, Customer Experience Management, Consulting, Digital transformation, Feedback solutions, Online reputation, Customer 360