AAA Club Alliance: Detailed Company Information & Corporate Profile

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Summary

Founded in 1900, AAA Club Alliance is headquartered in Wilmington, Delaware. With a workforce of 1,000 to 5,000 employees, the organization has built a long‑standing presence in customer services.

The company delivers comprehensive solutions across travel and automotive domains, including travel packages, tour books, TripTiks, maps, vacation planning, Disney experiences, discounts and savings programs. It also provides driver training, car buying assistance, roadside assistance, towing, glass replacement, and insurance services for vehicles and homes. Additional offerings cover banking, public safety advocacy, and mobile battery support.

Leadership is guided by Vice President Mike Augelli in Total Rewards, Senior CX Digital Customer Care expert Koral Dawn, Marketing Manager Tiffany Barris, among others such as Chief Travel Business Development Mindy Nettnin and Automotive Service Advisor Michael Rast. This diverse executive team drives service excellence across all specialty areas.

AAA Club Alliance Websitezipgate.aaa.com
Industries
AAA Club Alliance Headquarters Address1 River Place, Wilmington, Delaware, 19801 US
Company Size1000-5000 employees
Specialities & ServicesTravel, Tour Books, TripTiks, Maps, Vacation, Disney, Discounts, Savings, Automotive, Driver Training, Car Buying, Roadside Assistance, Towing, Glass Replacement, Car Insurance, Home Insurance, Banking, Public Safety, Advocacy, Mobile Battery
TechnologiesjQuery, Flask, ASP.NET
Founded1900
Updated:2026-09-24

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Departmental sample breakdown

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Turnover activity captured in SignalHire's departmental sample ( employees):

Length of Employment

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AAA Club Alliance's workforce includes employees across a wide range of tenure levels.

1% have been with the company for less than 1 year3% have been with the company for 1 to 2 years5% have been with the company for 3 to 4 years16% have been with the company for 5 to 7 years13% have been with the company for 8 to 10 years61% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from AAA Club Alliance
Mike Augelli
Mike AugelliVice President, Total Rewards
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Cory Zepp
Cory ZeppAdministrative sales associate
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Giavanna Kyre
Giavanna KyreDistribution Operations Business Process Manager
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Damien Hardy
Damien HardyInsurance Agent
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Michael Rast
Michael RastAutomotive Service Advisor
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Mindy Nettnin
Mindy NettninCorporate Travel Business Development Manager
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Marie Grippo Jones
Marie Grippo JonesStaff Assistant
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Koral Dawn
Koral DawnSenior CX Digital Customer Care Subject Matter Expert | Member Experience
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Zachary Jennings
Zachary JenningsSenior Accountant
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Sarah Fischer
Sarah FischerRetail Insurance Agent
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Alex Zeleznock
Alex ZeleznockMarketing Data Analyst
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Chris Barker
Chris Barkerrollback driver
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Marisa Rickard
Marisa RickardQuality Assurance Specialist
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Shannon French
Shannon FrenchAutomotive Service Advisor
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Anthony Love
Anthony LoveClub fleet Supervisor
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Deborah Wood
Deborah WoodExecutive Assistant
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AAA Club Alliance Corporate Information: FAQ

AAA Club Alliance operates in the Customer Services industries. More details can be found on the official website: zipgate.aaa.com.
AAA Club Alliance has offices located in Wilmington, US.
The headquarters of AAA Club Alliance are located in Wilmington, United States.
AAA Club Alliance currently employs 1000-5000 people.

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